FAQ

Frequently Asked Questions

What alumni services and benefits are available?
The University offers various services and benefits for all alumni, including a life-long email address, library card, access to sports facilities, wi-fi services as well as a HKUST credit card. Please see details and application procedures here.

How can I collect my degree diploma?
Bring your student card or Hong Kong I.D. card to the Admission, Registration and Records Office (ARRO) to pick up your degree diploma. If you cannot collect the certificate in person, you can request it to be sent by mail or authorize a representative to collect it by filling in this form. For further information, please contact ARRO at (852) 2623 1116 or arrgra@ust.hk.

How can I apply for my transcript of studies?
You can apply via the online application system. The system accepts payment by Visa/MasterCard. Other modes of payment are accepted if the application is made via the paper form. For any enquiries, contact ARRO at (852) 2623 1116 or arrgra@ust.hk.

How can I apply for an award certification letter?
You can apply by filling in this form. For any enquiries, contact ARRO at (852) 2623 1116 or arrgra@ust.hk.




Related Links & Contacts
HKUST Business School (852) 2358 7533 bmpr@ust.hk
HKUST Business School Central (852) 3582 3805 central@ust.hk
Development and Alumni Office (DAO) (852) 2358 6158 alumni@ust.hk
HKUST Alumni Association (852) 8100 6230 al_hkust@ust.hk
HKUST (852) 2358 6000